Apple will fix your broken keyboard
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Apple announced it will replace all faulty butterfly switch keyboards from 2015 to 2019 free of charge, and that it’s changed the material its keyboards are made of.
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It is precisely because of Apple’s behaviour and shady practices that will keep me away from any of their products. Shame on them.
HUAWEI MateBook X Pro’ way better than apple garbage
Hi put my iPhone 10 in water for 2mins and it stopped working. When I took to apple they are saying I need to pay £540 for repair as they don’t cover water damage I am really shocked because it has ip67 rating how can it get damaged? And they should repair it or replace .can you help me?
How do you repair stupidity? 🤔
thats a very DIRTY MacBook air keyboard.
The REAL PROBLEM with Apple is it’s Leadership. Tim Cook is a Back-boneless WISS, who is NO REAL LEADER. He is incompetent to BOSS and control the Egotistical Engineers as clearly Steve Jobs was very good to excellent to do effectively numerous times over several years.
Cookie Boy need to be FIRED before He RUINS the company.
Apple can give there shareholders 400 billion US dollars since 2012…
…but cannot give the important core customers at least a descent keyboard.
So sad. Tragic.
Bring back the good old Unibody/Retina keyboard, please!
For me it’s too little to late. Will get it fixed but they lost me as a customer.
I actually really do love this keyboard and I’m not trying to defend Apple or anything, I just love the typing feeling as compared to other laptops, and even mechanical keyboards…
Am i the only one that gets triggered by them only typing with their index finger and their thumb lol
They will replace your keyboard and hope you replace your laptop with a new one. The butterfly keyboard is a failed designed and should be abandoned.
Yup, Apple will fix all broken keyboard with another broken keyboard.
How I know, the NEW 2019 is also in the program …
I wouldn’t hold your breath that the “new” keyboard is any better than the existing ones.
Based on prior poor Apple behavior, don’t declare “case closed” until we see if Apple actually fulfills its new commitment.
They went from having the best chiclet keyboard in the 2015 model — to the worst design in laptop history (well maybe some have been worse from a quality/feel standpoint)
I don’t buy Apple anymore. Apple cannot be trusted to put out a good product and then support it with repairs. Instead they’ll try to sell you something new for another $4,000. The genius bar should be renamed the idiot bar because these guys just try to sell you a new computer. They are not interested in fixing anything that’s broken. They don’t allow third-party repair and the repairs are way too expensive if it can be repaired. Apple has people fooled into thinking since their products are so expensive they must be really great quality. I’ll admit the exterior designs of these items are pretty sleek but the inside is junk.
Hw long is the warranty on the keyboard?
Since day 1 one it came out, I tried it at the store and I knew it. It is a failure.
I’ve got the free keyboard replacement 5 months ago. I was scared waiting for the problem to appear again but it didn’t. Not yet at least.
“Compressed can of air…”
My old MacBook with the DVD drive, USB ports, flash card reader, and far better keyboard, was so superior to the piece of crap I’m typing this on. Maybe a 1/4 thicker??? Wish Steve was still there to give a crap…
what aree e yoeu ee talkieng aboeut e.
Does anybody know if Apple will fix a key where the white butterfly clip underneath has broken a little? Or is it only for unresponsive keys. The key was unresponsive which let to being pressed hard which led to broken plastic. I’m pretty pissed. I am not a fake news / online journalist where typos are OK, I am a programmer. One character out of place means things won’t work.
Wait can you actually get a refund how ??
BINGO.…Thanks !
On the bright side of things, apple is taking responsibility.
Can you get a free repair if they are no problems on your butterfly keyboard? My enter key is not working properly but after I keep tapping it for some time it is fixed now. I want to make sure it is on perfect condition since I will use it for writing my thesis very soon.
can they fix macbook air?
0
now my wife’s macbook pro 2018 keyboard totally not working no respond WTF APPLE!
Not helpful when they replace it with the same design keyboard. Is there a subscription to have it replaced every 6 months or so?
I brought my 2018 MacBook Pro to an Apple store 14 days ago for the keyboard repair program. They said 7–10 days. It’s been 14 days and no word at all. Support site says “we are actively repairing your computer”.
Tried calling…you get the At home advisors that can’t help with the retail store.
Tried their Twitter support. They got back to me with, “your computer is currently being repaired”.…Yeah…NO KIDDING!
WHERE IS MY COMPUTER!!!
I spilled arizona on my macbook are keyboard. can apple fix thus? and if so how long with the repair take?